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Noridian: COVID-19: Correctly Billing Telehealth

COVID-19: Correctly Billing Telehealth, Telecommunication and Telephone-only Services During the Emergency

This page from Noridian has tips for billing.

Topics covered:

  • Telehealth services - POS 11 for office
  • Virtual check-ins - G2010 and G2012, no modifier is needed
  • Telephone-only services - 

          98966-98968 (Non-face-to-face non-physician telephone services)
          99441-99443 (Non-face-to-face physician telephone services)
          Bill the appropriate code with the POS where the service would normally take place.
          No modifier is required. If these services are submitted with modifier 95, the claim may deny.


https://med.noridianmedicare.com/web/jea/article-detail/-/view/10521/covid-19-correctly-billing-telehealth-telecommunication-and-telephone-only-services-during-the-emergency




CMS Resources:

Last Updated Apr 22, 2020 


Accessed 4/24/2020


Disclaimer: This guidance is to be used for an easy reference; the ICD-9-CM and ICD-10-CM code books and the Official Guidelines for Coding and Reporting are the authoritative references for accurate and complete coding. This blog may contain references or links to statutes, regulations, or other policy materials. It is not intended to take the place of either the written law or regulations.  The information presented herein is for general informational purposes only and is accurate as of the date of publication.

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